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360-degree marketing
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Are You Losing Sales and Customers at the Front Desk?
- Posted by: Ruth Van Vierzen
- Category: Blog
No CommentsWhether you’re an online business with a call centre or a brick-and-mortar shop with a reception desk, it is essential to have a customer service system in place to ensure you’re not losing sales on the front line.
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360-Degree Marketing: Are You Marketing Alongside Your Customer’s Journey?
- Posted by: Ruth Van Vierzen
- Category: Articles
360-degree marketing is about marketing to your customer along their entire buying journey, from the first point of online or offline contact to after they have made a purchase. Businesses that employ 360-degree marketing understand a vital concept for business success: Everything you and your staff do is marketing your business.
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