onboarding

  • Does Your Sales Manager Encourage 360-Degree Feedback?

    • Posted by: Ruth Van Vierzen
    • Category: Blog
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    A well-functioning sales department will naturally have much more frequent employee reviews because the sales rep position is so performance-based and measurable. Sales reps are under a lot of pressure to hit quota…they know they are being measured, so communication around what is and isn’t working in the department is essential for growth.

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  • One of the Top Complaints of Sales Reps … and How to Solve It

    • Posted by: Ruth Van Vierzen
    • Category: Blog
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    It can take several months for a new sales rep to be fully onboarded into your company. And the longer it takes, the more money that sales rep is costing your business in compensation costs PLUS missed sales opportunities.

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  • When a Coffee is More than Just a Coffee

    • Posted by: Ruth Van Vierzen
    • Category: Blog
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    Now, to be fair, it was a different receptionist at the front desk. But is it unfair to expect that the new receptionist should also offer customers a cup of coffee? Or perhaps the better question is, “Is it fair to paying customers that the introduction of a new staff person should mean an interruption in customer service?”

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